These general terms and conditions have been prepared in accordance with international consumer protection laws, data privacy regulations, and electronic communication laws.

The website is managed by Freya Illustration FZCO, Dubai, UAE.

These general terms and conditions regulate the operation of Twotap.art, define the rights and obligations of the company and the users, and govern the business relationship between Twotap.art and its customers, members, and attendees of the Digital Art Summit.

By registering for the summit, purchasing a product, or using the website, the user agrees to these terms and conditions.

The website Twotap.art and all published content on this page are the property of Freya Illustration FZCO.

The content may be used only for non-commercial purposes and may not be reproduced, copied, or distributed in any other way without explicit permission from the company.

The company reserves the right to make any changes to the content published on the website Twotap.art.

2. Accessibility of information

The company undertakes to always provide the customer with the following information:

- Company information (name, registered office, and registration number)
- Contact details (email support@twotap.art)Essential features of digital products, courses, and online events
- Availability of services or products (all products and courses will be accessible within a reasonable timeframe)
- Clearly defined pricing
- Payment methods and service execution
- Conditions and timeframe for withdrawal and refunds (detailed below)
- Explanation of the complaint procedure

3. Offer of services

Due to the dynamic nature of the digital business, the offers for online events, courses, and digital products may be updated frequently.

All courses and programs are conducted by selected industry experts, and the company ensures that the services provided meet high-quality standards.

Members who have purchased access to a course or summit program will be able to view the content and recordings as outlined in the specific offer they purchased.

4. Payment methods

The following payment methods are available:
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- Credit card (Visa, Mastercard, etc.)
- PayPal

An invoice will be issued on a durable medium, detailing the breakdown of costs. Sales contracts are stored electronically and accessible upon request via email.

5. Prices

All product and service prices are displayed on the website and are listed in USD.

Prices include VAT unless stated otherwise.

Prices are valid at the time of placing an order and remain applicable under the available payment methods listed above.

6. Complaints and dispute resolution

The company adheres to applicable consumer protection laws.

In case of issues, customers can submit a complaint via email at support@twotap.art.

Complaints can be submitted in writing, and the company commits to responding within 8 business days with a proposed resolution.

The company strives to resolve disputes amicably. In case of unresolved disputes, applicable legal channels will be pursued in the company's registered jurisdiction.

7. Privacy policy